All I Want for Christmas is a BDR System

(And maybe a bone…)

Hello, all! Murphy here, with some of the latest info in security. I’m a full time dog, part time IT tech and I’m always digging around for interesting cybersecurity stuff to tell you guys about. Today, I’m sniffing around for a way to make sure your business is protected in case disaster or ransomware strikes.

Recently, a client’s building had a direct hit by lightning (I hate thunder, btw because I’m too big to hide under the bed). While the client did have power protection, the grounding to the old building was not adequate for a direct strike and not much was going to stop 10,000 volts coursing through every phone, ethernet, and electrical wire. Their old server went up in smoke, literally. I haven’t smelled anything that bad since the infamous backyard Possum vs Transformer incident of 2015, but I digress.

But what happened next was amazing! Since we had that client protected under our Backup Disaster Recovery (BDR) system based in the cloud, we simply spun up a copy of our client’s entire server. We made a couple of changes so the PCs could to see the new server in the cloud (I like clouds, especially the ones that look like dogs) and they were back up and running in just a couple of hours. They ran on that cloud-system for weeks until the insurance money came in for a new server. But their business didn’t miss a beat and when the new server came in, we simply downloaded the data. There were lots of high-fives and I got some extra Cheerios!

As I travel around as a technology therapist dog, I notice a lot of small/medium size businesses think they have “backups” when in reality all they have is a glorified version of systems like DropBox or Box or Google Cloud. But those things are just copies of files, not a true recovery system. If the lightning-victim only had file-level copies, they would have been down for weeks, if not forever.

Two months ago, we were called into try and help a small law firm (not a client) whose staff had clicked on a link and the firm was infected with ransomware. They thought they had file-level backups in place, but no one was monitoring the backups and their backups had failed months ago. While we got the firm back up and running, months of data were lost and the firm had to endure the embarrassment of notifying clients.

A real BDR system means you can recover from disaster. A real BDR system is constantly monitored and checked to ensure the backups complete successfully. A real BDR system is tested and a workflow is put in place if it is ever necessary to use so staff can stay productive and clients’ data can stay safe.

“Backups” are not enough—you need to know your business can operate in the case of a physical disaster or a malware/ransomware attack. If you don’t 100% know if you have good backups, give us a call. We’re happy to help. Also, if you have any Cheerios, we’re happy to help you with those too… (okay that might just be me).