My NetWorks
Your ultimate peace of mind IT solution.
We are a full service computer and network support company. Our goal is to remove the headache and stress from all things technology-related in your business.
Your Business Needs Three Things:
- A technology infrastructure that is suited to your individual needs.
- Support to keep that infrastructure running.
- Ongoing strategic planning to keep IT growth in lock step with company goals.
We can provide you all three through our unique product, the My NetWorks Managed Service Plan.
Building and Maintaining: We'll sit down with you and talk. We believe that in order to build a better network we need to understand how your business runs and what your employees do. You'll be assigned a dedicated Network Administrator to help ensure the process goes smoothly, then we'll get you set up for proactive technology management. This state-of-the-art automated system monitors your infrastructure around the clock, 24/7, 365 days a year. It will tell us when anything out-of-the-ordinary is detected so that we can take care of it before it becomes a problem on your end.
We Listen
Lauren was good at listening. He analyzed the situation, figured out what it was that we needed and, on an ongoing basis, worked with us to make sure we had our problems solved. I trusted him...he has an innate personality trait, which allows you to feel comfortable with him." -Tom Cronin, Publisher, Success Magazine
Supporting: We have a team of senior engineers ready to support your tech needs, whether they come from a machine or from your employees. If our automated system alerts us to an issue, we'll take care of it before you even know it's a problem using our remote support framework. If one of your employees has a "how-to" question they can shoot us a support email. If we have to come onsite to perform work, you'll get priority appointment scheduling. Existing infrastructure issues or new projects in the pipes, we've got all your support needs covered.
We Take Care of You
It's been a big benefit to us…it’s headed off issues. We don’t really have to think about it, we’ve got enough on our plates just doing the work that we get paid to do. It’s all been a delightful experience, and just peace of mind." -Mike Bellows, Principal, GSG Architects
Strategizing: Technology consulting is the missing link for too many small and medium-sized businesses. Just because your operations are smaller does not mean you shouldn't put ample resources into long-term technology planning. Now more than ever, businesses need to take a look at what the true costs and business impacts are of their technology decisions. No other asset has such an extensive effect on every facet of your business. It can save you thousands on internal operations and position your product or service leaps and bounds ahead of the competition. That's why we will provide you with guidance from our Virtual CIO. You'll have regular, scheduled meetings to discuss new projects, fun gadgets and budget planning. Most importantly, you'll get a chance to look at the results of the support and infrastructure we've been providing, and what the next steps are for keeping the technology growth in line with your needs.
We're Your Virtual CIO
I just know that I can achieve and work toward my vision...I don’t have to hold back plans because I’ve got to figure out how to get the IT to meet up [because] they can take my vision and interpret that piece. They didn’t just sell us something or fix our computers; we have a partner who is looking after our assets and is helping us grow. " -Casey Toomajian, COO, Hometown Healthcare, Inc.
My NetWorks is a smart solution, not a quick fix. It stands alone from any other service in the area. You'll pay a budgeted, predictable and dependable flat rate every month to cover your technology expenditures--less hassle, less time management, and big savings.
We'd love to show you how to look at your IT investments in a different light. Call us right now at (518) 320-8906, or click here to fill in a request for more information. We'll set up an appointment to talk about where your company is going and how our IT solutions can get you there.
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Warning!
Don’t even think about calling a computer consultant before you read this…
If you are a small business owner looking for computer support, then it’s critical that you read this small business advisory: An Insider’s Guide to Choosing an Honest, Reliable, and Competent Computer Repair Technician.
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